1. PERSON RESPONSIBLE
Holder: Lezna 2000 S.L.
Tax ID: B-50883560
Business Address: Polígono San Crispín, 7 - 50250 Illueca (Zaragoza) - Spain
Registered in the Mercantile Registry of Zaragoza: Volume 2668, Sheet 192, Page Z-29000, Entry 1.
2. INFORMATION AND CONSENT
3. WHAT WILL BE THE PURPOSE OF LEZNA 2000 S.L. FOR PROCESSING THE USER’S PERSONAL DATA?
Personal data provided by the user will be processed by Lezna 2000 S.L. according to the following purposes:
• To carry out the provision of the services hired, the maintenance of the contractual relationship and its follow up, as well as the conduct of satisfaction surveys.
• To manage, process and respond to the User’s petitions, requests, incidences, claims, complaints or consultations.
• To manage the submission of commercial communications about products and services marketed by Lezna 2000 S.L. by electronic and/or conventional means.
• To prepare a commercial profile, resorting to its own sources, to offer products and services to the user according to his/her interests.
4. HOW LONG WILL LEZNA 2000 S.L. PROCESS THE USER’S PERSONAL DATA?
User’s data regarding compliance with the contractual relationship will be preserved for that purpose throughout the time when the contract is valid and, even after that, for all the time required by the applicable legislation and until the eventual responsibilities arising from the contract prescribe.
Regarding the submission of commercial and informational communications, Lezna 2000 S.L. will process the user’s data until he/she opposes to it.
5. ¿WHICH USER DATA WILL 2000 S.L. PROCESS?
Lezna 2000 S.L. will process the following User data categories:
• Identification data: name, surname(s) and ID card or passport.
• Contact data: postal address, e-mail address and telephone no., in which several records may be included for each of them.
6. WHAT IS THE LEGITIMACY OF THE PROCESING OF USER DATA?
The processing of user data by Lezna 2000 S.L. for the submission of commercial communications, creation of profiles and the conduct of satisfactory surveys will be based on the legitimate concern of Lezna 2000 S.L. in accordance with the provisions of the GDPR (General Data Protection Regulations).
In addition, the processing of user data to manage, process and follow up purchases made by the user is the implementation of the sales contract; therefore, the supply of data with this purpose is obliged and otherwise it would prevent compliance with the contract.
7. TO WHAT RECIPIENTS WILL USER DATA BE COMMUNICATED?
User data may be communicated only to:
• Public Administrations, in the cases established by the Law.
• Transport agencies for the shipping and collection regarding the purchases made.
• External consultancies and administrators, with the only purpose of invoicing and generating account books.
8. COMMERCIAL AND/ORPROMOTIONALCOMMUNICATIONS
One of the purposes for which Lezna 200 S.L. processes the personal data provided y the users is to send them commercial communications by electronic and conventional means, with information regarding products, services, promotions, offers, events or relevant news. Every time this type of communication is performed, it will be addressed solely and exclusively to those users that have not previously stated their refusal to the receipt of such communications.
In case the user wants to stop receiving commercial or promotional communications from Lezna 2000 S.L. he/she may request the cancellation of the Service by sending an e-mail to the following e-mail address: email@example.com or through the link at the footnote of the promotional e-mails received.
9. EXERCISE OF RIGHTS
The user may send a letter to Lezna 2000 S.L., Data Protection Department, Polígono San Crispín, 7 - 50250 Illueca (Zaragoza) - Spain, or an e-mail to firstname.lastname@example.org, with the “Data Protection” Reference, attaching a copy of his/her ID Card, to:
• Revoke granted consents.
• Obtain confirmation of whether personal data regarding the user are being processed at Lezna 2000 S.L.
• Access to his/her personal data.
• Rectifyin accurate and incomplete data.
• Request the suspension of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Obtain from Lezna 2000 S.L. the limitation of data processing when any of the conditions established in the GDPR.
• To request data portability.
Notwithstanding the above, the user may contact the Data Protection Department to solve any consultation or incidence that may have arisen.
10. SAFETY MEASURES
Lezna 2000 S.L. will process user data at all times, in a completely confidential manner, and preserving the prescriptive duty of secrecy of such data, in accordance with the provisions of the applicable regulations, adopting technical and organizational measures necessary for this purpose, which ensure the safety of his/her data and avoid their alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.
Depending on the form of data storage:
- Session cookies: these are temporary cookies that remain at the cookie file of your browser until you quit the website; therefore, none of these cookies are registered in the user’s hard drive. The information obtained through these cookies helps analyze traffic guidelines in the web.
- Permanent cookies: they are stored in the hard drive and our web reads them every time you visit our web again. A permanent web has a determined expiration date. The cookie will stop working after that date. It is generally used to provide purchase and register services, and to record settings and preferences in the user’s browser, such as: language selection, menu preferences, internal website bookmarks, etc.
According to the level of relationship with the user:
- First-party cookies: they are provided directly by the web domain itself visited by the user (e.g., www.nombredeldominio.com) and they are normally related to the provision of the service itself or web analytics tasks.
- Third-party cookies: they are related to alternative domain names of the same provider, or to external providers from this domain specialized in advertising campaign management, customization or, further, web analytics. While all browsers accept first-party cookies initially, some of them disable the third-party cookies unless expressly changed by the user.
The above-mentioned cookies may be classified by the “intrusion level criteria”, at a scale from 1 to 3:
Level 1: it corresponds to cookies of internal use that are essential for the provision of the service requested by the user.
2) Among the cookies used in our web, we distinguish:
- Strictly necessary cookies, for example, those cookies that serve for a correct navigation or to identify the user session.
- Third-party cookies, such as, the cookies used by social networks, or by external content complements, such as Google Maps.
- Analytic cookies with regular maintenance purposes, and in order to ensure the best service possible to the user. Normally websites use ‘analytic’ cookies to collect statistical data of the activity.
The information collected by this type of cookies will be anonymous in any case, and it will not be possible to establish any link among browsing patterns and natural persons.
With regard to third-party cookies for customization of advertising spaces, this website does not use ad servers or, thus, cookies related to such servers for the creation of profiles based on preferences and behavior. If we decided to do so, you will be offered the option to accept or reject such use expressly and prior to its remittance.
Information regarding the online dispute resolution of Art. 14, paragraph 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission offers consumers the opportunity to solve online disputes in accordance with Art. 14, par. 1 of the ODR in one of its platforms. Platform (http://ec.europa.eu/consumers/odr) serves as a website in which consumers may try to reach agreements without going to trial, related to the disputes resulting from purchases and contracts of online services.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.